What We Collect and Why We Collect It
When you create an account, we collect your name, contact details, and the wallet identifiers you use — whether that is your bKash number, Nagad account or Rocket mobile number. This lets us process your deposits, verify withdrawals, and send you account notifications. We also collect
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device data such as your browser type, IP address, and session activity so we can keep your account secure and detect unusual access. Payment transaction records are retained as required by financial verification processes; we do not store your full wallet PIN or bKash app credentials
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on our servers. If you contact our support team, those messages are stored to help resolve your query and improve how we handle similar requests. We may use anonymised, aggregated data to understand how the lobby is used — for example, which game categories see the
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most activity — but this data cannot identify you personally. Our data handling applies to all accounts where access is permitted under local law and eligible regions. You can ask us to correct, update or delete your personal data at any time by writing to our
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support team through the contact path listed in this policy.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.